# Discord Community

## About The Sandbox's Discord Community

The Sandbox has an official and extensive community on Discord, which is frequented by people from all walks of life and interests. It features dedicated channels and dedicated support teams for the various areas of The Sandbox.&#x20;

### What Do We Use Discord For?

The Sandbox provides the following features in its community:

<table data-view="cards" data-full-width="false"><thead><tr><th></th><th></th><th data-hidden></th></tr></thead><tbody><tr><td><span data-gb-custom-inline data-tag="emoji" data-code="1f4f0">📰</span> <strong>News &#x26; Announcements</strong></td><td>Official news and announcements are shared by The Sandbox into dedicated announcement channels within the community.</td><td></td></tr><tr><td><span data-gb-custom-inline data-tag="emoji" data-code="1f4ac">💬</span> <strong>Dedicated Discussion Channels</strong></td><td>We provide dedicated channels for many topics, including a place for game designers, VoxEdit artists, crypto enthusiasts, and so on. </td><td></td></tr><tr><td><span data-gb-custom-inline data-tag="emoji" data-code="1f9d1-1f4bb">🧑‍💻</span> <strong>Live Support</strong></td><td>Live support is provided by our support team and trusted ambassadors in private support tickets.</td><td></td></tr><tr><td><span data-gb-custom-inline data-tag="emoji" data-code="1f913">🤓</span> <strong>Developer Updates</strong></td><td>Updates from developers about upcoming maintenance and known issues and their resolution progress is shared in the community.</td><td></td></tr><tr><td><span data-gb-custom-inline data-tag="emoji" data-code="1f510">🔐</span> <strong>Security Updates</strong></td><td>Updates about security and alerts about new scams are shared in the community, for your awareness and education.</td><td></td></tr><tr><td><span data-gb-custom-inline data-tag="emoji" data-code="1f381">🎁</span> <strong>Contests &#x26; Giveaways</strong></td><td>Information about contests, such as season contests, Game Jams, VoxEdit contests, and so on, are shared in the community.</td><td></td></tr><tr><td><span data-gb-custom-inline data-tag="emoji" data-code="2728">✨</span> <strong>Sharing Your Content</strong></td><td>The community can share their creations and in-progress works from the Game Maker and VoxEdit. Including teasers, trailers, etc.</td><td></td></tr><tr><td><span data-gb-custom-inline data-tag="emoji" data-code="1f46a">👪</span> <strong>Gated Discussion Channels</strong></td><td>Dedicated gated discussion channels for holders of certain NFTs, such as LANDs and particular partner avatars.</td><td></td></tr><tr><td><span data-gb-custom-inline data-tag="emoji" data-code="1f6d2">🛒</span> <strong>Marketplace</strong></td><td>Dedicated marketplace channels for buying and selling The Sandbox NFTs. As well as live LAND sale trackers.</td><td></td></tr><tr><td><span data-gb-custom-inline data-tag="emoji" data-code="1f64b">🙋</span> <strong>For Hire Listings</strong></td><td>Dedicated channels to list your studio or services to others. And for others to seek such services. Such as game designers.</td><td></td></tr><tr><td><span data-gb-custom-inline data-tag="emoji" data-code="1f4a1">💡</span> <strong>Feedback and Suggestions</strong></td><td>Dedicated semi-DAO channels where you can share feedback &#x26; ideas, as well as vote on other people's feedback &#x26; ideas.</td><td></td></tr><tr><td><span data-gb-custom-inline data-tag="emoji" data-code="1f91d">🤝</span> <strong>Connect with The Sandbox</strong></td><td>The community is also a great place to connect with official representatives of The Sandbox, such as some of our staff and our Ambassadors As well as some of our partners.</td><td></td></tr></tbody></table>

{% hint style="success" %}
:rainbow\_flag: The Sandbox community is a safe inclusive space for everyone from all backgrounds and identities, where they can freely discuss The Sandbox and express themselves. The Sandbox's community team does not tolerate toxic behaviour towards our SandFam, such as bullying and discrimination.
{% endhint %}

## Where is The Sandbox's Discord Community?

You can join The Sandbox's Discord community through this official link: [**https://discord.gg/thesandboxgame**](https://discord.gg/thesandboxgame)**.**

For help with joining the community, please see [**How to Join Discord and Claim Roles**](https://docs.sandbox.game/en/general/discord-community/join-claim-roles).

{% hint style="warning" %}
**Identifying Genuine Community Staff & Ambassadors:**

* In The Sandbox's official Discord community, <mark style="color:blue;">**staff will have blue usernames**</mark><mark style="color:blue;">.</mark> This is true for all staff, whether they are community managers, moderators, or support.
* We also have some Ambassadors in The Sandbox's official Discord community. These are not staff members, but are trusted members of the community who can help you. <mark style="color:orange;">**Ambassadors will have orange usernames**</mark>.
  {% endhint %}

{% hint style="warning" %}
**Community Staff & Ambassadors will never do any of the following:**

* Send you a direct message (DM) or friend request. Even if it's for support purposes.*(We only provide support in private support tickets).*
* Send you information about sales, giveaways, contests, passes, NFTs, tests, and so on in DMs.
* Ask you to send funds or NFTs.
* Ask you for wallet seed phrases, wallet passwords, or account passwords.
* Ask you to connect your wallet to anywhere that is not an official The Sandbox website (see [**Official The Sandbox Links**](https://docs.sandbox.game/en/accounts/security-topics/officialtsblinks)).
* Ask you to re-verify / reauthenticate your wallet or similar.&#x20;
  {% endhint %}
