🆔KYC 認証
Completing the KYC process takes minutes. Verification may take up to 48 hours.
Contents
What is KYC?
KYC is an abbreviation for "Know Your Customer."
We do not store any KYC documents at The Sandbox. KYC data removal requests must be sent directly to [email protected].
About KYC
KYC was first implemented by banks and financial institutions in the 1990s to combat financial fraud, criminal enterprises, and terrorism.
Today, KYC has many additional uses:
Employers check an applicant's right to work in their country.
Estate and insurance check if funds and property are from legitimate sources.
Many blockchain projects and cryptocurrency exchanges use KYC to verify customers without directly managing their data.
Why KYC at The Sandbox?
Everyone is welcome to play the many Experiences within The Sandbox and create content using The Sandbox's software.
However, in order to claim any rewards or earnings, you will be required to pass KYC. The Sandbox has implemented KYC into its platform, by the majority request of its SandFam members, for the following reasons:
To prevent fraudulent activity during contests, events, and sales.
To prevent the use of multiple accounts during contests, events, and sales.
To prevent The Sandbox being used to perform illegal activities, such as money laundering.
To prove that users are a genuine, living person.
Starting with the launch of Alpha Season 3 in 2022, only users with a verified account will be able to claim rewards and access official LAND Sales in The Sandbox.
The KYC process (Know Your Customer) ensures that a real, physical person is behind the account. It proves that a person is who they claim to be. Required by current regulations, identification prevents a person from carrying out activities in the name of another person, using false documents to commit fraud (e.g. money laundering, identity theft, etc.).
The process consists first in a liveness proof, where it is verified that you are alive, and you are a real person applying for the account verification. Then you will upload a document ID to verify your identity.
The process is quick and easy, however, this academy will, of course, guide you through the process. We also have some support contact options in this resource for you, should you need any further help.
KYC will not lead to you being denied access to or being banned from The Sandbox if you reside in a country that may have international sanctions imposed against them (ie, Iran, Russia). It is there to prevent the community's SAND tokens from ending up in the wallets of fraudsters and cheats.
What Does KYC Involve?
KYC is a very simple process. You will need to prove your identity by showing a government-issued identification document. This might be a passport, driving licence, or national identity card, for example.
You may also need to take a live selfie to prove that the person in the identification's photograph is you. For this reason, birth certificates are unlikely to be an acceptable medium of proving your identity, since it doesn't have a (current) photograph of you on it.
The following countries are currently supported by the Synaps KYC system.
When is KYC Required?
Play Experiences and games
Play gated events requiring NFT passes
Create assets and Experiences
Win prizes in contests
Claim rewards from Seasons & Events
Buy avatars
Buy assets
Stake SAND for rewards
Participate in LAND sales
KYC Process
To start, click on your username and choose Settings. Then click the Account tab on the left.
Click the Start Verification button and follow instructions to complete the process.
Rejection
In some cases, your identification documents may be rejected by Synaps. This page offers some of the reasons why your ID may have been rejected. Click the expandable boxes below to learn more about each rejection reason and how to potentially resolve it.
Possible Rejection Reasons
Photography or Liveness Quality Reasons
The document needs to be clearly readable. There should be no obstructions to the information or security markers on the document.
Document Quality Reasons
Legal Reasons
Other Reasons
KYC Security
Visit our Security Topics for account and wallet security guidance.
Beware of fake recruitment scams!
You may at some point see on social media a "job" offer.
This offer commonly asks for game testers, beta testers, or moderators. Though other varied roles may also be used.
Sometimes they also make a payment offer in the post that sounds too good to be true, though not always.
This may be a type of scam where a scammer is attempting to steal KYC data.
How does the scam work?
The scammer will tell you that you need to pass KYC before you can apply or begin working for them.
They will offer you a link to complete this KYC so that you can apply or work for them.
In fact, the link is a fake one that, instead of submitting your KYC for verification, stores and steals it from you. The KYC can then be used on other websites without your knowledge.
How to avoid this scam
Only apply for jobs that are listed on and vetted by official job search websites, as opposed to random offers on social media.
Refuse to complete any KYC process until you have been through the interview stage and are certain the job offer is legitimate.
When performing KYC verification at The Sandbox, make sure the link is https://www.sandbox.game/me/settings/account-verification/. And that, when you begin the KYC verification process, the provider is Synaps.
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