> For the complete documentation index, see [llms.txt](https://docs.sandbox.game/the-sandbox/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.sandbox.game/the-sandbox/cn/links-and-resources/chat-live-support.md).

# 社区聊天与协助

您可以在这些地方与社区成员聊天，并获得 The Sandbox 团队的支持。

[<img src="/files/-MNiezvG7U0gIzZYJjW9" alt="" data-size="line">**Discord**](https://discord.gg/cgCFFjj)            [<img src="/files/-MNif3OtVNc8s0_to3h1" alt="" data-size="line">**Telegram**](https://t.me/sandboxgame)

<img src="/files/-MNig0XUMm_bX-mA5drr" alt="" data-size="line">**微信**  - 加好友入群：TheSandboxGame 或 [在这刷码加入](/the-sandbox/cn/links-and-resources/wechat.md)

{% hint style="danger" %}
The Sandbox 团队不会在任何情况下要求您提供密码、安全密钥、忘记密码的安全问题或密码短语等等。
{% endhint %}

{% hint style="success" %}
在某些支持情况下，我们可能会询问您的钱包地址。因为它是公开记录，不允许任何人控制您的钱包，因此可以提供给我们，但您可能情愿私下进行。
{% endhint %}

另外，也可以通过电子邮件获得协助：

* General support and queries: [Contact@Sandbox.Game](mailto:contact@sandbox.game)
  * Email responses may take between 3 and 5 business days. Consider using the live chat support options above first.
* Privacy queries: [Privacy@Sandbox.Game](mailto:privacy@sandbox.game)
  * Email responses may take between 3 and 5 business days. For privacy reasons, most privacy-related queries cannot be handled in live chats.