# 社区聊天与协助

您可以在这些地方与社区成员聊天，并获得 The Sandbox 团队的支持。

[<img src="/files/-MNiezvG7U0gIzZYJjW9" alt="" data-size="line">**Discord**](https://discord.gg/cgCFFjj)            [<img src="/files/-MNif3OtVNc8s0_to3h1" alt="" data-size="line">**Telegram**](https://t.me/sandboxgame)

<img src="/files/-MNig0XUMm_bX-mA5drr" alt="" data-size="line">**微信**  - 加好友入群：TheSandboxGame 或 [在这刷码加入](/the-sandbox/cn/links-and-resources/wechat.md)

{% hint style="danger" %}
The Sandbox 团队不会在任何情况下要求您提供密码、安全密钥、忘记密码的安全问题或密码短语等等。
{% endhint %}

{% hint style="success" %}
在某些支持情况下，我们可能会询问您的钱包地址。因为它是公开记录，不允许任何人控制您的钱包，因此可以提供给我们，但您可能情愿私下进行。
{% endhint %}

另外，也可以通过电子邮件获得协助：

* General support and queries: [Contact@Sandbox.Game](mailto:contact@sandbox.game)
  * Email responses may take between 3 and 5 business days. Consider using the live chat support options above first.
* Privacy queries: [Privacy@Sandbox.Game](mailto:privacy@sandbox.game)
  * Email responses may take between 3 and 5 business days. For privacy reasons, most privacy-related queries cannot be handled in live chats.


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# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://docs.sandbox.game/the-sandbox/cn/links-and-resources/chat-live-support.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.