# 社区聊天与协助

您可以在这些地方与社区成员聊天，并获得 The Sandbox 团队的支持。

[<img src="https://932249547-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-MMmBLm3EARU6X6Ysd9B%2F-MNidUtyl75hYuujpc7k%2F-MNiezvG7U0gIzZYJjW9%2F01Discord.png?alt=media&#x26;token=a2feed60-3bb6-4ab5-892b-1a69b941176d" alt="" data-size="line">**Discord**](https://discord.gg/cgCFFjj)            [<img src="https://932249547-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-MMmBLm3EARU6X6Ysd9B%2F-MNidUtyl75hYuujpc7k%2F-MNif3OtVNc8s0_to3h1%2F02Telegram.png?alt=media&#x26;token=09b77315-1120-45a4-8e72-8a63b2c21d63" alt="" data-size="line">**Telegram**](https://t.me/sandboxgame)

<img src="https://932249547-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-MMmBLm3EARU6X6Ysd9B%2F-MNidUtyl75hYuujpc7k%2F-MNig0XUMm_bX-mA5drr%2F03WeChat.png?alt=media&#x26;token=9d0a1c3c-0d65-400e-929b-51870a1fd905" alt="" data-size="line">**微信**  - 加好友入群：TheSandboxGame 或 [在这刷码加入](https://docs.sandbox.game/the-sandbox/cn/links-and-resources/wechat)

{% hint style="danger" %}
The Sandbox 团队不会在任何情况下要求您提供密码、安全密钥、忘记密码的安全问题或密码短语等等。
{% endhint %}

{% hint style="success" %}
在某些支持情况下，我们可能会询问您的钱包地址。因为它是公开记录，不允许任何人控制您的钱包，因此可以提供给我们，但您可能情愿私下进行。
{% endhint %}

另外，也可以通过电子邮件获得协助：

* General support and queries: [Contact@Sandbox.Game](mailto:contact@sandbox.game)
  * Email responses may take between 3 and 5 business days. Consider using the live chat support options above first.
* Privacy queries: [Privacy@Sandbox.Game](mailto:privacy@sandbox.game)
  * Email responses may take between 3 and 5 business days. For privacy reasons, most privacy-related queries cannot be handled in live chats.