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Manage Wallet
Learning resources for managing your cryptocurrency wallet.
Your cryptocurrency wallet is a third-party tool that is not provided by The Sandbox directly. Here, we offer documentation on the basic things you'll need to choose and manage your wallet.
Software wallet connection instructions
Learn about a higher security wallet option
KYC verification reduces fraud so rewards go to legitimate players, creators & owners
Recommendations to protect your digital property
Permit Polygon network transactions on your wallet
Permit SAND and LAND tokens to be transacted on your wallet
Guidance to move your wallet contents between Ethereum and Polygon layers
If you would like to connect a different wallet or your wallet was compromised
If you forgot which wallet you connected, your wallet password, or your security key
Recomendations if you notice unauthorised activity on your third-party wallet
Funds and NFTs are stored in your cryptocurrency wallet, not in your account at The Sandbox.
The Sandbox team will NEVER request your passwords, security keys, wallet passphrases, security questions, or security passphrases. This information should always be privately secured.
Providing your wallet address is safe, as it is a public record and does not allow anyone to make transactions. You may, however, prefer sharing your wallet address privately in some support cases where we may ask for it.
Some cryptocurrency wallets are more suited for different experience levels and different Web3 activities which may include:
- Collecting non-fungible tokens (NFTs) like music, 2D art, or The Sandbox Assets
- Using digital applications connected to your wallet data (dapps)
- Claiming play-and-earn rewards
- Staking digital currencies for passive income
For this reason, The Sandbox allows you to choose between various software wallet types to connect and provides information about hardware wallets if you prefer added security.
There are many blockchain networks out there. The Sandbox began on Ethereum and has been transitioning to include the Polygon blockchain to reduce gas fees and make our blockchain transactions more Earth-friendly. Some wallets only allow you to use certain networks, and some may begin with a default network and allow you to add more. If you need to add the Polygon network to your wallet, it only takes a few minutes.
Bitski
MetaMask
Venly
- Open your Metamask extension and click on the network dropdown.

- Select Add Network at the bottom.
- Type in the following information on this screen:
Network name: Polygon Mainnet
Chain ID: 137
Currency Symbol: MATIC
- Then click Save. You are now ready to switch between networks.
- Click Add or import Wallet.
- Then select MATIC.
- Select Import Wallet.