# FAQs: Wallet

{% hint style="danger" %} <mark style="background-color:orange;">**BITSKI WALLET OWNERS NEED TO ACT BY JUNE 30, 2024**</mark>

Bitski is joining Phantom, so if you own a Bitski wallet you will need to export your keys to another wallet provider. Bitski wallets will be phased out.

* How do I export my Bitski wallet keys?

Visit <https://www.bitski.com/> for more information.

Note: You must also disconnect your Bitski wallet from your account at The Sandbox and connect your new wallet. [Learn more](https://docs.sandbox.game/en/accounts/manage-wallet)
{% endhint %}

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<summary>Which wallets are supported?</summary>

See [**Supported Wallets**](https://docs.sandbox.game/en/accounts/choose-connect#supported-wallets).

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<summary>Which wallet should I choose?</summary>

This is entirely up to you and your experience or what you intend to use it for.&#x20;

See [**Wallet Comparison**](https://docs.sandbox.game/en/accounts/choose-connect#wallet-comparison) for help in making a choice.

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<summary>Should I tell anyone my wallet's seed phrase / key phrase?</summary>

* Under absolutely no circumstances whatsoever should you tell anyone the seed/key phrase for your wallet.
* This is a randomly generated series of words, usually between 12 to 24 words long.
* Giving this phrase out to someone else will alow them to gain access to your wallet and drain it of your funds and NFTs.

See [**Wallet Security**](https://docs.sandbox.game/en/accounts/security-topics/wallet).

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<summary>I think my wallet might have been compromised.</summary>

See [**My Wallet Was Compromised**](https://docs.sandbox.game/en/accounts/security-topics/compromised).

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<summary>Can I change my wallet?</summary>

Yes. See [**Change or Disconnect a Wallet**](https://docs.sandbox.game/en/accounts/manage-wallet/..#change-or-disconnect-a-wallet).

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<summary>Should I use or upgrade to a hardware wallet?</summary>

The Sandbox recommends that anyone who actively participates in high-value trading or owns some high-value NFTs (such as LANDs) should invest in a hardware wallet. A \~$180 investment into a hardware wallet could be what saves you from losing \~$10,000 of crypto assets during a scam attempt against you.

See [**Hardware Wallets**](https://docs.sandbox.game/en/accounts/manage-wallet/hardware-wallets).

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<summary>My Coinbase wallet is limited, why?</summary>

You are probably currently in a country that has enforced restrictions against Coinbase. Read more: [**https://help.coinbase.com/en/coinbase/managing-my-account/other/prohibited-regions**](https://help.coinbase.com/en/coinbase/managing-my-account/other/prohibited-regions).

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<summary>Are Bitski wallets no longer supported by The Sandbox?</summary>

Bitski is joining Phantom and is phasing out Bitski wallets. Owners of this wallet must export their private keys to a different third-party wallet provider by June 30, 2024.

Learn more at <https://www.bitski.com/>.

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