πͺClaim Rewards
Learn how to Play to Earn in The Sandbox and claim rewards.
3 MONTH EXPIRATION ON NEW CLAIMS
Claims previously had no expiration date. To ensure rewards go to active users, any new claims going forward will expire 3 months from the distribution date.
This applies to all types of rewards, including:
SAND
CATALYSTS
Assets
Equipment
and more
Once a claim expires, the reward will no longer be available.
How to Claim Your Earned Rewards
Some Events and Seasons in The Sandbox include opportunities to earn and win rewards, such as NFTs and SAND.
If you are have participated in Play & Earn (P&E) in The Sandbox and are eligible for rewards (for example, if you've been notified you won a raffle and have rewards to claim), you can claim your rewards when logged in to your account at The Sandbox website following the instructions below. The available claims will automatically appear on your Claims page. If an expiration date applies, it will be shown.
To claim rewards, you must have passed KYC (Know Your Customer) on your account. You can do this in your account settings. This is for security and anti-fraud reasons, and there are no exceptions to this requirement.
Step 1: Go to the reward claiming page
Log into your account on The Sandbox. Go to your profile, then click the "Claims" tab at the top of the screen. Alternatively, the direct link is: https://www.sandbox.game/me/claim/.
Events Rewards Distribution
In order to show transparency with the community, The Sandbox provides access to view Events Rewards Distribution information.
Troubleshooting
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